Technical Services

Improve technology and services
1、program design
2、Large technology project bidding reply
3、The development site construction plan
4、After the completion of testing and acceptance
5、Assist in the training field sound system operator

One hundred Dilithium sound pre-sale service

According to customer demand, we will provide you with pre-sale：
1、Project survey. Understanding of the project environment, enhance the operation of the project by the recommendations of the comprehensive rationalization.
2、Systems engineering. According to the needs of the purpose, the use of computer-aided design software, rigorous customer design the most suitable system.
3、Explanation and program evaluation. Objective, detailed description of the characteristics of different designs,help customers do the evaluation work program as possible.
4、product design. Tailor-made according to customer requirements, to provide personalized products for customers.

One hundred Dilithium sound sales service

In the sales process, we will provide the services in a timely manner according to the progress of work：
1、Timely delivery. Through advanced erp resource management system, on-time delivery, strict adherence to the contract.
2、Product knowledge training. Providing application knowledge training products and systems for customers.
3、Technical Support. In system testing, commissioning, product debugging process to provide timely technical support for customers.
4、Systems, products transfer. When debugging ended, commissioning normal, we will submit timely and comprehensive technical drawings and related information, so that users can successfully grasp.
5、Asked Questions. Customer problems at the beginning of use of the product encountered, we resolved through timely fashion and customer feedback to be properly dealt with and replied.

One hundred Dilithium sound after-sales service

After the formal delivery system product, based on the specific requirements we will provide you with：
1、After-sales service hotline: 0592-7230698; & nbsp; service QQ: 492849691.
2、Establishment of customer files. Regularly track, understand, and in time to meet the new needs of customers.
3、Asked Questions. Promptly resolve customer questions, take the initiative to communicate with customers.
4、Complaint handling. If customers have a quality product or service are not satisfied, you can always complained,relying on mature service procedures, and properly resolve the transaction.
5、Resolve customer systems on product maintenance,consulting and other technical aspects of the application.
6、Website services. We opened www.piettalis.com Services Web site, customers can download the new technical information via the Internet to explore the application experience.